At White Hot, we really try our best to make sure we give our customers the best service possible. We only ever want you to have a good experience with us and hopefully if you've ever shopped with us, that rings true for you.
That's one of the reasons we use Feefo, a review system which asks every customer for feedback, both on our products and our service. It means we can see on a daily basis how we are doing and importantly, so can any visitors to our website. So we are thrilled to say that we have just been awarded Gold Member status by Feefo for our consistently high scores - we're currently on 98% for both our products and our service.
Here is a selection of our latest reviews:
"I came across a recommendation for these products and not only do they work beautifully but the presentation and service was fantastic too. I have tried using products for blonde hair, but these really work much better on white/silver!”
“White Hot Hair highly values its customers and provides a first class service. The company has an ethos which promotes positive ageing and beauty which I love. It is a company which really cares.
White Hot Hair Glorious Shampoo is my all-time favourite shampoo which keeps my whites white - love it!”
“Love the entire collection of products. [Glorious] shampoo is unbelievable...my hair has never been so healthy, amazing product. My hair is so shinny and healthy, love love love my white hot shampoo!”
“Prompt delivery, service excellent. Perfect shine [which is] very hard to obtain on grey hair ---- often asked if I've had a colour put on. I will not use anything else.”
“Love these products, I am always being asked if my hair colour is natural as is such a beautiful white, "people would pay to have this colour" and your products just improve it even more.”
We wanted to say thank you to everyone who has ever taken the time to fill out a feedback form and post a review - we genuinely believe it helps us get better and gives us the opportunity to put something right if it wasn't 100% the first time. If you do buy anything from us, please look out for an email from Feefo asking for your feedback - it really is invaluable for us, and we know it helps people who are discovering White Hot for the first time. It really only takes one minute to do.